a multi-year agreement, with periodic review of outcomes or services and funding.There are ways to manage longer term contracts to give reasonable security to the provider and protect the Crown from risk, eg: Longer term contracts should be used wherever possible. Longer term contracts (three to five years) Short term contracts cause problems and cost for social service providers to government and can also impose unnecessary costs on agencies. Longer term contracts support good relationships and a continuous improvement approach. The term of a social services contract should reflect a realistic timeframe to achieve client outcomes, recognising that some longer term client outcomes may not be achieved in the contract life.
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